Meet the Team
Introducing Platinum Park Home Services
Our friendly team are on hand to assist and guide you every step of the way.
MATT DOWLING
CEO
I am delighted to have such an amazing team to work alongside at Platinum Park Home Services, and our associated trading brands.
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In February 2023, our business became an Employee Ownership Trust (EOT), whereby 62% of my shareholding was put into Trust for the benefit of my team.
We look forward to continuing to work hard and effectively for our wonderful Clients & Customers, and thank you for your support.
SAM HARBOUR
MANAGING DIRECTOR
Sam is Platinum Park Home Services’ Managing Director, and is the company’s longest serving employee with vast knowledge and experience of the Industry.
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Sam is always looking for ways to innovate and improve, and has played an instrumental part in PPHS becoming recognised as one of the leading insulation and renewable companies in the UK’s retrofit market.
Sam has big plans for the future of the company and will continue to drive all aspects of the business forward in the coming years.
TASMIN JENNER
DIRECTOR
Tasmin, without a doubt, is the most organised and meticulous individual living on the South Coast!
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Tasmin heads up the Operations at PPPHS and understands every nut and bolt of the business. The whole team looks up to Tasmin for guidance and advice, and she ensures every member of staff benefits from her intrinsic knowledge and understanding of successful business Operations.
Her attention to detail and fierce focus on processes has enabled the company to grow and multiply from a rock-solid foundation.
JESSICA MILTON
SENIOR OPERATIONS MANAGER (BUSINESS DEVELOPMENT)
With a rugged determination, Jess’ positive attitude and experience will solve any problem thrown her way. If there is an internal issue or a client that needs assistance, you can count on Jess.
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Jess is versatile, dependable and holds many responsibilities both within Head Office and out on the field. Jess recently became a qualified Domestic Energy Assessor which adds yet another string to her bow.
RACHEL PERRY
SENIOR OPERATIONS MANAGER (FUNDING SCHEMES)
Rachel is known for her statistical prowess, and makes it her mission to ensure our Project Managers deliver on the promises made to our clients.
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Rachel possesses an amazing understanding of industry compliance and focuses her time between residents and being the beacon of light for our funding delivery partners. Rachel works closely on the overview of every funding stream we operate under, ensuring Platinum Eco Services deliver its remit on every occasion.
MATT BENNETT
MARKETING MANAGER
Matt is our creative spark and a multi award-winning designer with 25+ years experience in marketing and advertising.
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Taking the leadership of our brand and marketing activities seriously, Matt provides high-level creative guidance, developing emotive solutions that combine the company’s mission and values, to help portray the amazing work we do, and can do for our customers and residents.
Rest assured, if it has our logo on it then it won’t go out of the door until Matt signs it off!
BETH MEPHAM-BUSHBY
OPERATIONS MANAGER
Beth joined Platinum Eco Services as a Project Administrator, but her remarkable organisational skills and keen eye for detail were clear from the start, making promotion to Operations Manager swift and inevitable!
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Her kind, caring nature and efficiency makes her a favourite with our clients, funding providers and fellow colleagues alike, and she carries out all aspects of her role with professionalism, dedication, and positivity.
PAIGE BESTER
FUNDING COMPLIANCE MANAGER
Paige started at Platinum Eco Services as a Project Administrator and quickly became an invaluable member of the team rising through the ranks to become our Project Funding Compliance Manager.
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Experienced in enabling work, snagging and quality assessment, Paige is a fully capable team member and handles any issues that crop up with steady resilience, speed and efficiency. Her attention to detail is second to none and any new project that comes through the door will be digested by Paige to ensure it’s delivered in the most efficient way possible.
CAITLIN BAIGENT
PROJECT / HR MANAGER
Caitlin wears many hats in the business, from HR to creating and nurturing relationships with our vast network of installers.
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Caitlin, who recently welcomed her first child, is impressively managing the responsibilities of full-time motherhood alongside excelling in her role as a Project Manager. A woman of many talents!
CHARLOTTE ADAMS
ASSISTANT PROJECT MANAGER
Charlotte has a vital role within our Project Management team ensuring customers’ homes are compliant and ready for installation, whilst also providing fantastic customer service across the board.
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Charlotte has used her experience, and technical knowledge, to lead a local authority scheme to help residents in our local community. This is all alongside supporting our Operations Manager with the delivery of other projects.
TAWNEY EVANS
ASSISTANT PROJECT MANAGER
Tawney is a member of our Projects Team and offers seamless support to the Project Managers.
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Since joining, she has taken responsibility for our private projects and plays a crucial role in guaranteeing customer satisfaction and efficient installation.
Tawney also provides valuable support in administration and enhancing the overall customer service experience, consistently going the extra mile to ensure our customers receive exceptional service.
ELLIE FALLON
PROJECT ADMINISTRATOR
Ellie is a key member of our administration and customer experience team, and is often the friendly voice you’ll hear when you call our office.
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Her administrative expertise and ability to get stuck in, no matter the task, makes her a fantastic asset to our team.
Ellie is not only a key player within our administrative power team, but she diligently ensures that all of our company vehicles are in optimal condition and running smoothly.
LILLY SEYFI
PROJECT ADMINISTRATOR
Lilly is the backbone of our administration and customer experience team here at Platinum Eco Services.
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Her ability to handle various tasks efficiently, provide excellent service and keep standards high across all customer channels are second to none.
Lilly also plays an important part in supporting our Project Management team, to ensure our customer journey is as seamless as possible, from start to finish.
JOSH JENNER
TECHNICAL MANAGER
Josh brings a wealth of knowledge to Platinum Eco Services and has implemented innovative ideas allowing the business to improve efficiency.
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His profound technical expertise and passion for ensuring that each project is executed at the utmost standard has been instrumental in maintaining our benchmarks and exceptional quality.
Josh has established strong working relationships with our Retrofit Assessors allowing us to communicate updates and improve quality for our clients and customers.
JENNIE JENNER
IT & COMMS MANAGER
Jennie is our IT queen and the woman behind the systems that enable us to keep all our customers’ data safe, and offer a fantastic customer experience.
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Diligent and methodical, Jennie has an operation for each step in every process we follow in the office. Having previously held a role as a Customer Service Assistant at PES, Jennie ensures that each step in all our processes are easy to follow and work with.
DO YOU HAVE A QUESTION?
Contact us to discuss your requirements personally and book your FREE NO OBLIGATION QUOTE!
The UK’s Trusted Park Home Refurbishment Specialists
Platinum Park Home Services are proud to be the UK’s dedicated and leading Park Home Refurbishment, Insulation and Renewable Energy Specialists.
Our Park Home services include: